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I have used Cos twice now. Highly recommended. Great communication and service. Will definitely use again and recommend to my friends.

Staff were always diligent and helpful especially when moving date was uncertain and delayed. The staff used for the moving process were polite and careful with all our property and willing to 'go the extra mile' in the 12 hour day! Can thoroughly recommend the company to anyone & everyone.

I recently used Cos Freight for a permanent relocation from London to Cumbria, and they were fabulous. Charlotte Stewart was professional, supportive, understanding, reassuring and efficient right from my initial contact to them. I requested the comprehensive packing service in addition to the removals, and this was also carried out efficiently, professionally and with care. The removals team arrived exactly on time in Cumbria and patiently waited for the previous owners to leave. This was in spite of the fact that they had set off at 6am that morning, and had to drive back to London the same day! Cos Freight are excellent value for money and provide a superb service! Thank you Charlotte and the team!

Good value and a professional team helped us in making the day less stressful. Will definitely be recommending your services to family & friends

First of all a big thank you to everybody at Cos Freight for the awesome experience we had with something so unpleasant and horrible as moving house. From the initial contact, the gentleman who came to see me and provided me a very professional quote and explained the process, then meeting the gentleman who did the packing and later the rest of the team was just great. During the whole process from loading the first box and off loading it a day later was without any stress and comforting to see a team operating like they did. They didn’t go the extra mile… they went an extra 100 miles. We were really stressing about this move but it was so pleasant we will do it again ☹ or not 😊. Thank you too for communicating with me during the process.

The guys were absolutely amazing! So friendly and easy to talk to, and they made the move run as smoothly as it could have. All were incredibly efficient and happy to help. Thanks so much to CosFreight for fantastic service!

UPDATE ON REVIEW After the issues my parents had their shipment and certain staff members from the company, Syed Ali stepped in and dealt with all the problems in a very professional and efficient manner. Although it has taken over 6 months for the container to reach my parents in Atlanta, Syed Ali has been a great support and has been providing us with regular updates. Due to his excellent customer service I have changed my review rating to 5*. We can not thank him enough. *************************************** FIRST REVIEW I have been refraining from writing a Google review in the hopes that the company responds to our grievances. Sadly, it seems that they only respond to individuals’ reviews. The company have held my parent’s container shipment for over 3 months, claiming that the ports have had issues. However, my parents were never informed of port concerns during the quotation nor at the time of booking. My parents were told that shipping would be complete in five weeks after the removals were completed, yet here we are over 3 months later. We were only informed of the issues at the ports in July, when I called the account manager for my father's shipment, Sam, which was over one month after my parent’s belongings were packed and taken away. Recently, I decided to call other sources and I am being told that the delay at the ports is less than a month, worldwide. Although Cos Freight have finally given us a shipment date, we have not received documents back with the customs clearance nor do we know if and who is delivering the shipment to my parents address and by what date! I am truly shocked that the company are taking advantage of an elderly couple, especially since the company knows they are not in the best of health. Aside from my parent’s health, my parents packed all their worldly possessions in the container. Had my parents have known about the ports, they would not have to borrow or buy numerous items now. Yet, there appears to be no empathy from the company representatives. Instead, my father was shouted at when he called Sam, hence the reason I stepped in. I could add further issues that occurred, for example, the packers being disrespectful to my father and packing items that belonged to my sister, but James has had 3 emails from me, which he did not fully respond to, and the company CEO has had the formal complaint with a list of issues which was emailed, again with no response or acknowledgement from anyone at the company. James, who oversees complaints, also responds to reviews on Google. I am hoping James, or someone from the company, will finally have the courtesy of responding to our questions and complaints, especially since James mentioned in an email to me that he would investigate the problems last month in a few days. But I never heard back from him in the time frame he gave.

At fairly short notice, I contacted Cos Freight Ltd for a quote and was very Swiftly called by Charlotte Stewart requesting further information so that they were able to give a full quote. We received the quote within the hour. Charlotte and the team were very patient while we finalized our dates and were more than happy to make changes to our quote as needed. On the day of the move the team were at our building nice and early and they had us moved into our new office within a few short hours. The guys that did the move were friendly, polite and professional. Overall we had an excellent experience and I recommend them to anyone looking.